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FAQ
How do I join Naternal Rewards?
Simply sign up to create your account and start earning rewards!
How can I earn points?
Earn points by signing up, making purchases, and more! Check out the “Ways to Earn” section for details.
How do I redeem my points?
Log in, visit your dashboard, and select the “Ways to Redeem” section to redeem your points for rewards.
Where can I see my points balance?
First, log in to your account! Your points balance will be highlighted in a box on the top of the page. You can also navigate to your dedicated rewards page to view your points balance. view your points balance.
What happens to my points if I return a purchase?
If you return a purchase, the points you earned for that purchase will be deducted from your account.
When do I get my birthday gift?
On your birthday! The only instance in which birthday points will be delayed is if your birthday is within 30 days from the day you entered it. This is for fraud protection, and you will still get your points after approximately 30 days.
I forgot to use my points at Checkout, can I apply them retroactively?
No, unfortunately points cannot be redeemed after a purchase has already been made.